matrix structures is that, over time, power accrues to the horizontals. Often, HR or legal have no incentive to say yes, so their default answer beco… - Salim Ismail

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matrix structures is that, over time, power accrues to the horizontals. Often, HR or legal have no incentive to say yes, so their default answer becomes no (which is why HR is often referred to as "inhuman resources"). It's not that HR people are bad people. But, over time, their incentives end up at cross-purposes with those of product managers.

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Additional quotes by Salim Ismail

Waze's triumph and Navteq's decline should be the model for every budding ExO. Ask yourself, "Which of my products or services can I digitize and dematerialize?" and "How can I use the Six Ds to leapfrog my biggest linear competitors? How can I use them to demonetize and democratize my products and/or services?"

many ExOs are adopting the Objectives and Key Results (OKR) method. Invented at Intel by CEO Andy Grove and brought to Google by venture capitalist John Doerr in 1999, OKR tracks individual, team and company goals and outcomes in an open and transparent way. In High Output Management, Grove's highly regarded manual, he introduced OKRs as the answer to two simple questions: Where do I want to go? (Objectives) How will I know I'm getting there? (Key Results to ensure progress is made)

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