Le courant des affaires devant toujours s'expédier, il surnage une certaine quantité de commis qui se sait indispensable quoique congéable à merci et qui veut rester en place. La bureaucratie, pouvoir gigantesque mis en mouvement par des nains, est née ainsi. Si en subordonnant toute chose et tout homme à sa volonté, Napoléon avait retardé pour un moment l'influence de la bureaucratie, ce rideau pesant placé entre le bien à faire et celui qui peut l'ordonner, elle s'était définitivement organisée sous le gouvernement constitutionnel, nécessairement ami des médiocrités, grand amateur de pièces probantes et de comptes, enfin tracassier comme une petite bourgeoise.
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As routine business must always be dispatched, there is always a fluctuating number of supernumeraries who cannot be dispensed with, and yet are liable to dismissal at a moment's notice. All of these naturally are anxious to be "established clerks." And thus Bureaucracy, the giant power wielded by pigmies, came into the world. Possibly Napoleon retarded its influence for a time, for all things and all men were forced to bend to his will; but none the less the heavy curtain of Bureaucracy was drawn between the right thing to be done and the right man to do it. Bureaucracy was definitely organized, however, under a constitutional government with a natural kindness for mediocrity, a predilection for categorical statements and reports, a government as fussy and meddlesome, in short, as a small shopkeeper's wife.
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Bureaucracy is the business of controlling other humans, making them do what you want them to do. That may be acceptable if what you are asking them to do is reasonable, rational and for the common good, but more likely what bureaucrats ask is treasonable, nonsensical and counterproductive to the public good. This is because the primary business of a bureaucrat, left unchecked, is creating more bureaucracy to further his or her own prestige and power. The result is that rules are in place serving no function but to keep bureaucrats in work and to expand their bureaucratic fiefdom. Before you know it you can't even hold a village fete without filling out more than fifteen different forms from various arms of the government.
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It is a government agency. And government agencies are run as bureaucracies. There is a role for bureaucracy; it’s very useful for certain tasks. In particular, it facilitates standardization and interchangeability. Bureaucracies excel at performing tasks that must be done consistently whether the people assigned to them are brilliant performers or bumbling fools. You can’t always count on having Albert Einstein in the patent office, so you design its procedures to work even if you hire Mr. Bean by mistake.
Bureaucracy is a dirty word, both to the average person and to many specialists on organizations. It suggests rigid rules and regulations, a hierarchy of offices, narrow specialization of personnel, an abundance of offices or units which can hamstring those who want to get things done, impersonality, resistance to change.
In secrecy, bureaucracies grow large, ungainly and unaccountable to those they are meant to serve. When there is no fierce spotlight of public accountability shining, there is no pressure to ensure systems are streamlined or even working. What you find throughout any bureaucracy protected by secrecy is a cesspit of illogic and waste. And because the state keeps rebranding, shifting responsibility from one set of bureaucrats to another, most of the work being done is for the purpose of keeping other bureaucrats in employment rather than satisfying the needs of the public.
"The basis of bureaucratic rule is the poverty of society in objects of consumption, with the resulting struggle of each against all. When there is enough goods in a store, the purchasers can come whenever they want to. When there is little goods, the purchasers are compelled to stand in line. When the lines are very long, it is necessary to appoint a policeman to keep order. Such is the starting point of the power of the Soviet bureaucracy. It "knows" who is to get something and who has to wait."
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