It’s very important to be able to accept things, you know. Gracious acceptance is an art – an art which most of never bother to cultivate. We think that we have to learn how to give, but we forget about accepting things, which can be much harder than giving.

Old friends, like old shoes, are comfortable. But old shoes, unlike old friends, tend not to be supportive: it is easier to stumble and sprain an ankle while wearing a pair of old shoes than it is in new shoes, with their less yielding leather.

Everything you wanted to know about a person was written in the face, she believed. It’s not that she believed that the shape of the head was what counted – even if there were many who still clung to that belief; it was more a question of taking care to scrutinise the lines and the general look. And the eyes, of course; they were very important. The eyes allowed you to see right into a person, to penetrate their very essence, and that was why people with something to hide wore sunglasses indoors. They were the ones you had to watch very carefully.

Any extreme political creed brought only darkness in the long run; it lit up nothing. The best politics were those of caution, tolerance and moderation, Angus maintained, but such politics were, alas, also very dull, and certainly moved nobody to poetry.

The maid glanced at her employer. "Oh, you have heard of me," she said. "I am glad that he speaks of me. I would not like to think that nobody speaks of me." "No," said Mma Ramotswe. "It is better to be spoken of than not to be spoken of. Except sometimes, that is."

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Things can end badly, as they sometimes do in life. But if they do, then we know that something is wrong, just as we know it when a piece of music doesn’t resolve itself properly at the end. We know that. We just do. And so we prefer harmony.

Pat looked up at the cornice. "I’m on a gap year," she said, and added, because truth required it after all: "It’s my second gap year, actually." Bruce stared at her, and then burst out laughing. "Your second gap year?" Pat nodded. She felt miserable. Everybody said that. Everybody said that because they had no idea of what had happened. "My first one was a disaster," she said. "So I started again."

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Late people talk to us, she thought; they talk to us, but most of the time we are not listening because we are so busy with what we are doing here and now and there are so many problems to be dealt with. But then, when we stop for a moment and catch our breath, we might just hear the voices of the late people who love us, and they are whispering to us, quietly, like the wind that moves across the dry grass; and we know that it is them, although we also know that it cannot be them, for they are late. And so we try hard to hear, just to be sure, and their voices fade away and there is nothing once again.

The thought of Mr. J.L.B. Matekoni nursing secret, unfulfilled ambitions saddened Mma Ramotswe, as did the thought of people wanting something very much indeed and not getting the thing they yearned for. When we dismiss or deny the hopes of others, she thought, we forget that they, like us, have only one chance in this life.

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And how we become like our parents! How their scorned advice – based, we felt in our superiority, on prejudices and muddled folk wisdom – how their opinions are subsequently borne out by our own discoveries and sense of the world, one after one. And as this happens, we realise with increasing horror that proposition which we would never have entertained before: our mothers were right!

These tests are designed to exclude others from the discourse - just as the word discourse is itself designed to do. These words are intended to say to people: this is a group thing. If you don't understand what we're talking about, you're not a member of the group. So, if you call this place the Canny Man's it shows that you belong, that you know what's what in Edinburgh. And that, you know, is what everybody wants, underneath. We want to belong.