All things being equal, workflows that minimize this never-ending stream of urgent communication are superior to those that instead amplify it. When you’re at home at night, or relaxing over the weekend, or on vacation, you shouldn’t feel like each moment away from work is a moment in which you’re accumulating deeper communication debt.

The world without email referenced in the title of this book, therefore, is not a place in which protocols like SMTP and POP3 are banished. It is, however, a place where you spend most of your day actually working on hard things instead of talking about this work, or endlessly bouncing small tasks back and forth in messages.

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There’s a gravity and sense of importance inherent in deep work — whether you’re Ric Furrer smithing a sword or a computer programmer optimizing an algorithm. Gallagher’s theory, therefore, predicts that if you spend enough time in this state, your mind will understand your world as rich in meaning and importance.

Serve something you deeply value (offering some benefit is not enough). Be the best way to use technology to serve this value (if it’s not, replace it with something better). Have a role in your life that is constrained with a standard operating procedure that specifies when and how you use it.

A workflow centered around ongoing conversation fueled by unstructured and unscheduled messages delivered through digital communication tools like email and instant messenger services. The hyperactive hive mind workflow has become ubiquitous in the knowledge sector.

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While email use certainly saves people time and effort in communicating,” the authors of the 2016 study conclude, “it also comes at a cost.” Their recommendation? “[We] suggest that organizations make a concerted effort to cut down on email traffic.

The Law of Financial Viability When deciding whether to follow an appealing pursuit that will introduce more control into your work life, seek evidence of whether people are willing to pay for it. If you find this evidence, continue. If not, move on. When