Colin Powell Quotes

It’s just like in the military — you argue, you debate something, but once the president has made a decision, that becomes a decision for the Cabinet.

The people in my life made me what I am.

As successes come your way, remember that you didn't do it alone. It is always we.

Don't get me wrong. I don't look down on intelligence gatherers, and I don't mean to condemn any specific intelligence staff or the intelligence community. It's a hard, stressful, vitally necessary job. During my career I've worked with intelligence agencies and experts of every kind, from a young lieutenant, battalion-level intelligence officer to all sixteen branches of the U.S. intelligence community. With rare exceptions, intelligence analysts do all they can to give you the information and facts you need to understand the enemy and the situation and come up with the best decision. I found over the years that my intelligence staffs told the best story when I worked with them as they were putting it together. I questioned them constantly; I sent written analyses back, loaded with scribbles in the margins; I challenged them to defend their analyses. Staffs appreciated the challenge. They wanted to get the story right as much as I did.

Verified facts don't always come pure, but with qualifiers. My warning radar always goes on alert when qualifiers are attached to facts. Qualifiers like: My best judgement... I think... As best I can tell... Usually reliable sources say... For the most part... We've been told... and the like. I don't dismiss facts so qualified; but I'm cautious about taking them to the bank.

Facts are verified information that is then presented as objective reality. The rub here is the verified part. How do you verify verified? Facts are slippery, and so is verification. Today's verification may not be tomorrow's. It turns out that facts may not really be facts; they can change as the verification changes; they may only tell part of the story, not the whole story; or they may be so qualified by verifiers that they're empty of information.

You can't make good decisions unless you have good information and can separate facts from opinion and speculation.'''

But leaders are not gods. Their understanding is never totally clear, totally accurate, totally certain. Every leader is human... imperfectly human. Water-walkers sometimes fail, and quiet walkers sometimes end up on top. Leaders need to watch all their subordinate; work with all of them, encourage the hotshots, but invest in the others. Always be prepared to change your mind, however firmly made up, when dealing with those infinitely faceted beings we call people. The leader must never forget that he may end up working for one of them.

In the Army, we are measured constantly and exhaustively. We get evaluation reports annually and every time we change jobs or our supervisor changes jobs. Our immediate supervisor evaluates us. So does our next higher superior, and his evaluation compares us with all our peers who serve under him. Our school performance is graded. Our spouses are silently observed. Our careers are obsessively examined and managed. The reason is simple and obvious. We do not hire from outside. If we need a battalion commander fifteen years from now, we have to grow one now from a promising new second lieutenant. Sergeants major are not hired in from Walmart or Hertz. It takes many years to grow them from basic training recruits.

When I was a young second lieutenant, I loved my job. I loved the Army. I put everything I had into doing the job well. And I was content. Nothing was promised, and I had few expectations. Count on maybe becoming a lieutenant colonel and retiring with twenty years of service at half pay, I was told. Just be thankful for anything that comes after that and thank your soldiers for making it happen. If you hit the walls of the pyramid, find satisfaction there. Be happy with that prospect. And I was.

Always do your very best. Even when no one else is looking, you always are. Don't disappoint yourself.

Naysayers are everywhere. They feel it's the safest position to be in. It's the easiest armor to wear... And they may be right in their negativity; reality may be on their side. But chances are very good that it's not. You can only use their naysaying as one line in the spectrum of inputs to your decision. Listen to everyone you need to, and then go with your fearless instinct. Each of us must work to become a hardheaded realist, or else we risk wasting our time and energy pursuing impossible dreams. Yet constant naysayers pursue no less impossible dreams. Their fear and cynicism move nothing forward. They kill progress. How many cynics built empires, great cities, or powerful corporations?

In the "heat of battle"- whether military or corporate- kindness, like calmness, reassures followers and holds their confidence. Kindness connects you with other human beings in a bond of mutual respect. If you care for your followers and show them kindness, they will reciprocate and care for you. They will not let you down or let you fail. They will accomplish whatever you have put in front of them.

When things go badly, it is your fault, not theirs. You are responsible. Analyze how it happened, make the necessary fixes, and move on. No mass punishments or floggings. Fire people if you need to, train harder, insist on a higher level of performance, give halftime rants if that shakes a group up. But never forget that failure is your responsibility. Share the credit, take the blame, and quietly find out and fix things that went wrong. A psychotherapist who owned a school for severely troubled kids had a rule: "Whenever you place the cause of one of your actions outside yourself, it's an excuse and not a reason." This rule works for everybody, but it works especially for leaders.

It is the human gesture that counts. Yes, medals, stock options, promotions, bonuses, and pay raises are fine. But to really reach people, you need to touch them. A kind word, a pat on the back, a "well done," provided one-on-one and not by mob email is the way you share credit. It is the way you appeal to the dreams, inspirations, anxieties, and fears of your followers. They want to be the best they can be; a good leader lets them know it when they are.