إن أحداً منا ليس من القوة بحيث يسعه أن يقاوم ما ليس منه بد ، عليك أن تختار أحد الشيئين : فإما أن تنحني حتى تمر العاصفة بسلام ، وإما أن تتصدى لها معرضاً بذلك نفسك للهلاك .

Touch a button and hear, at every level of your life, the iron doors shutting out the Past the dead yesterdays. Touch another and shut off, with a metal curtain, the Future the unborn tomorrows. Then you are safe, safe for today! Shut off the past! Let the dead past bury its dead. Shut out the yesterdays which have lighted fools the way to dusty death. The load of tomorrow, added to that of yesterday, carried today, makes the strongest falter. Shut off the future as tightly as the past. The future is today. There is no tomorrow. The day of man's salvation is now. Waste of energy, mental distress, nervous worries dog the steps of a man who is anxious about the future. Shut close, then the great fore and aft bulkheads, and prepare to cultivate the habit of life of 'day-tight compartments.

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"John Wanamaker, founder of the stores that bear his name, once confessed: "I learned thirty years ago that it is foolish to scold. I have enough trouble overcoming my own limitations without fretting over the fact that God has not seen fit to distribute evenly the gift of intelligence.

In a Nutshell - Six Ways To Make People Like You • Principle 1 - Become genuinely interested in other people. • Principle 2 - Smile. • Principle 3 - Remember that a person's name is to that person the sweetest and most important sound in any language. • Principle 4 - Be a good listener. Encourage others to talk about themselves. • Principle 5 - Talk in terms of the other person's interests. • Principle 6 - Make the other person feel important-and do it sincerely.

BE A LEADER A leader’s job often includes changing your people’s attitudes and behaviour. Some suggestions to accomplish this: PRINCIPLE 1 Begin with praise and honest appreciation. PRINCIPLE 2 Call attention to people’s mistakes indirectly. PRINCIPLE 3 Talk about your own mistakes before criticising the other person. PRINCIPLE 4 Ask questions instead of giving direct orders. PRINCIPLE 5 Let the other person save face. PRINCIPLE 6 Praise the slightest improvement and praise every improvement. Be ‘hearty in your approbation and lavish in your praise.’ PRINCIPLE 7 Give the other person a fine reputation to live up to. PRINCIPLE 8 Use encouragement. Make the fault seem easy to correct. PRINCIPLE 9 Make the other person happy about doing the thing you suggest.

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