Dale Carnegie Quotes

There is nothing else that so kills the ambitions of a person as criticisms from superiors. I never criticize any-one. I believe in giving a person incentive to work. So I am anxious to praise but loath to find fault. If I like anything, I am hearty in my approbation and lavish in my praise.

Beginning with praise is like the dentist who begins his work with Novocain. The patient still gets a drilling, but the Novocain is pain-killing.

Sympathy the human species universally craves.

The way to get things done,” says Schwab, “is to stimulate competition. I do not mean in a sordid, money-getting way, but in the desire to excel.

"I will chum with you, and suffer when you suffer, and laugh when you laugh. I will bite my tongue when impatient words come. I will keep saying as if it were a ritual: "He is nothing but a boy — a little boy!

Simply changing one three-letter word can often spell the difference between failure and success in changing people without giving offense or arousing resentment. Many people begin their criticism with sincere praise followed by the word “but” and ending with a critical statement. For example, in trying to change a child’s careless attitude toward studies, we might say, “We’re really proud of you, Johnnie, for raising your grades this term. But if you had worked harder on your algebra, the results would have been better.” In this case, Johnnie might feel encouraged until he heard the word “but.” He might then question the sincerity of the original praise. To him, the praise seemed only to be a contrived lead-in to a critical inference of failure. Credibility would be strained, and we probably would not achieve our objectives of changing Johnnie’s attitude toward his studies. This could be easily overcome by changing the word “but” to “and.” “We’re really proud of you, Johnnie, for raising your grades this term, and by continuing the same conscientious efforts next term, your algebra grade can be up with all the others.

Mind you, I got this reduction without saying a word about what I wanted. I talked all the time about what the other person wanted and how he could get it.

A blow that would kill a civilized man soon heals on a savage. The higher we go in the scale of life, the greater is the capacity for suffering.

Blacksmiths sometimes twist a rope tight around the nose of a horse, and by thus inflicting a little pain they distract his attention from the shoeing process. One way to get air out of a
glass is to pour in water. Be Absorbed by Your Subject

In a Nutshell - Fundamental Techniques In Handling People • Principle 1 - Don't criticize, condemn or complain. • Principle 2 - Give honest and sincere appreciation. • Principle 3 - Arouse in the other person an eager want.

Even if you are not a religious person by nature or training — even if you are an out-and-out skeptic — prayer can help you much more than you believe, for it is a practical thing. What do I mean, practical? I mean that prayer fulfills these three very basic psychological needs which all people share, whether they believe in God or not: 1. Prayer helps us to put into words exactly what is troubling us. We saw in Chapter 4 that it is almost impossible to deal with a problem while it remains vague and nebulous. Praying, in a way, is very much like writing our problems down on paper. If we ask help for a problem — even from God — we must put it into words. 2. Prayer gives us a sense of sharing our burdens, of not being alone. Few of us are so strong that we can bear our heaviest burdens, our most agonizing troubles, all by ourselves. Sometimes our worries are of so ultimate a nature that we cannot discuss them even with our closest relatives or friends. Then prayer is the answer. Any psychiatrist will tell us that when we are pent-up and tense, and in an agony of spirit, it is therapeutically good to tell someone our troubles. When we can’t tell anyone else — we can always tell God. 3. Prayer puts into force an active principle of doing. It’s a first step toward action. I doubt if anyone can pray for some fulfillment, day after day, without benefiting from it — in other words, without taking some steps to bring it to pass. The world-famous scientist, Dr. Alexis Carrel, said: “Prayer is the most powerful form of energy one can generate.” So why not make use of it? Call it God or Allah or Spirit — why quarrel with definitions as long as the mysterious powers of nature take us in hand?

BE A LEADER A leader’s job often includes changing your people’s attitudes and behaviour. Some suggestions to accomplish this: PRINCIPLE 1 Begin with praise and honest appreciation. PRINCIPLE 2 Call attention to people’s mistakes indirectly. PRINCIPLE 3 Talk about your own mistakes before criticising the other person. PRINCIPLE 4 Ask questions instead of giving direct orders. PRINCIPLE 5 Let the other person save face. PRINCIPLE 6 Praise the slightest improvement and praise every improvement. Be ‘hearty in your approbation and lavish in your praise.’ PRINCIPLE 7 Give the other person a fine reputation to live up to. PRINCIPLE 8 Use encouragement. Make the fault seem easy to correct. PRINCIPLE 9 Make the other person happy about doing the thing you suggest.

A drop of honey can catch more flies than a gallon of gall.

That is the way Emerson said it. But here is the way a poet -the late Douglas Mallochsaid
it:
If you can't be a pine on the top of the hill.
Be a scrub in the valley-but be
The best little scrub by the side of the rill;
Be a bush, if you can't be a tree.
If you can't be a bush, be a bit of the grass.
If you can't be a muskie, then just be a bass-
But the liveliest bass in the lake!
We can't all be captains, we've got to be crew.
There's something for all of us here.
There's big work to do and there's lesser to do
And the task we must do is the near.
If you can't be a highway, then just be a trail,
If you can't be the sun, be a star;
It isn't by the size that you win or you fail-

Be the best of whatever you are!

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