A hallmark of interactions on the best teams is what psychologist Jonathan Baron termed “active open-mindedness.” The best forecasters view their own ideas as hypotheses in need of testing. Their aim is not to convince their teammates of their own expertise, but to encourage their teammates to help them falsify their own notions.

Individual creators started out with lower innovativeness than teams — they were less likely to produce a smash hit — but as their experience broadened they actually surpassed teams: an individual creator who had worked in four or more genres was more innovative than a team whose members had collective experience across the same number of genres. Taylor and Greve suggested that “individuals are capable of more creative integration of diverse experiences than teams are.

Twenty thousand volunteers responded, agonizing over everything from whether they should get a tattoo, try online dating, or have a child, to the 2,186 people who were pondering a job change.* But could they really trust a momentous decision to chance? The answer for the potential job changers who flipped heads was: only if they wanted to be happier. Six months later, those who flipped heads and switched jobs were substantially happier than the stayers.* According to Levitt, the study suggested that “admonitions such as ‘winners never quit and quitters never win,’ while well-meaning, may actually be extremely poor advice.” Levitt identified one of his own most important skills as “the willingness to jettison” a project or an entire area of study for a better fit.

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the distribution of effort across different instruments seems important. Those children identified as exceptional by [the school] turn out to be those children who distributed their effort more evenly across three instruments.” The less skilled students tended to spend their time on the first instrument they picked up, as if they could not give up a perceived head start. The exceptional students developed more like the figlie del coro. “The modest investment in a third instrument paid off handsomely for the exceptional children,” the scientists concluded.

breadth of training predicts breadth of transfer. That is, the more contexts in which something is learned, the more the learner creates abstract models, and the less they rely on any particular example. Learners become better at applying their knowledge to a situation they’ve never seen before, which is the essence of creativity.

I dove into work showing that highly credentialed experts can become so narrow-minded that they actually get worse with experience, even while becoming more confident — a dangerous combination. And I was stunned when cognitive psychologists I spoke with led me to an enormous and too often ignored body of work demonstrating that learning itself is best done slowly to accumulate lasting knowledge, even when that means performing poorly on tests of immediate progress.

The world is not golf, and most of it isn’t even tennis. As Robin Hogarth put it, much of the world is “Martian tennis.” You can see the players on a court with balls and rackets, but nobody has shared the rules. It is up to you to derive them, and they are subject to change without notice.

In professional networks that acted as fertile soil for successful groups, individuals moved easily among teams, crossing organizational and disciplinary boundaries and finding new collaborators. Networks that spawned unsuccessful teams, conversely, were broken into small, isolated clusters in which the same people collaborated over and over. Efficient and comfortable, perhaps, but apparently not a creative engine.

Instead, she told me, in a clever inversion of a hallowed axiom, “First act and then think.” Ibarra marshaled social psychology to argue persuasively that we are each made up of numerous possibilities. As she put it, “We discover the possibilities by doing, by trying new activities, building new networks, finding new role models.” We learn who we are in practice, not in theory.

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I will not intercept your decisions that belong in your chain of command, but I will give and receive information anywhere in the organization, at any time. I just can’t get enough understanding of the organization from listening to the voices at the top.

A team or organization that is both reliable and flexible, according to Weick, is like a jazz group. There are fundamentals — scales and chords — that every member must overlearn, but those are just tools for sensemaking in a dynamic environment. There are no tools that cannot be dropped, reimagined, or repurposed in order to navigate an unfamiliar challenge.