It has been suggested that an individual's social identity divides up the world of people and places for him, and that his personal identity does this too, although differently. It is these frames of reference one must apply in studying the daily round of a particular stigmatized person, as he wends his way to and from his place of work, his place of residence, his place of shopping, and the places where he participates in recreation. A key concept here is the daily round, for it is the daily round that links the individual to his several social situations. And one studies the daily round with a special perspective in mind. To the extent that the individual is a discredited person, one looks for the routine cycle of restrictions he faces regarding social acceptance; to the extent that he is discreditable, for the contingencies he faces in managing information about himself.
Canadian-American sociologist (1922–1982)
Erving Goffman (June 11, 1922 – November 19, 1982) was a Canadian born American sociologist and writer. His major areas of study included the sociology of everyday life, social theory, social interaction, the social construction of self, social organization (framing) of experience, and particular elements of social life such as total institutions and social stigmas. He is considered "the most influential American sociologist of the twentieth century" by Fine and Manning (2003; p. 340). In 2007 he was listed by The Times Higher Education Guide as the sixth most-cited author in the humanities and social sciences, behind Anthony Giddens and ahead of Jürgen Habermas.
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A final point about social information must be raised; it has to do with the informing character of the 'with' relationship in our society. To be 'with' someone is to arrive at a social occasion in his company, walk with him down a street, be a member of his party in a restaurant, and so forth. The issue is that in certain circumstances the social identity of those an individual is with can be used as a source of information concerning his own social identity, the assumption being that he is what the others are.
I mean this report to serve as a sort of handbook detailing one sociological perspective from which social life can be studied, especially the kind of social life that is organised within the physical confines of a building or plant. A set of features will be described which together form a framework that can be applied to any concrete social establishment, be it domestic, industrial, or commercial.
The Greeks, who were apparently strong on visual aids, originated the term stigma to refer to bodily signs designed to expose something unusual and bad about the moral status of the signifier. The signs were cut or burnt into the body and advertised that the bearer was a slave, a criminal, or a traitor — a blemished person, ritually polluted, to be avoided, especially in public places. Later, in Christian times, two layers of metaphor were added to the term : the first referred to bodily signs of holy grace that took the form of eruptive blossoms on the skin; the second, a medical allusion to this religious allusion, referred to bodily signs of physical disorder. Today the term is widely used in something like the original literal sense, but is applied more to the disgrace itself than to the bodily evidence of it. Furthermore, shifts have occurred in the kinds of disgrace that arouse concern. Students, however, have made little effort to describe the structural preconditions of stigma, or even to provide a definition of the concept itself. It seems necessary, therefore, to try at the beginning to sketch in some very general assumptions and definitions.
For over a decade now in the literature of social psychology there has been good work on stigma - the situation of the individual who is disqualified from full social acceptance. This work has been added to from time to time by useful clinical studies, and its framework applied to ever new categories of persons.
It is to be expected that voluntary maintenance of various types of distance will be employed strategically by those who pass, the discreditable here using much the same devices as do the discredited, but for slightly different reasons. By declining or avoiding overtures of intimacy the individual can avoid the consequent obligation to divulge information. By keeping relationships distant he ensures that time will not have to be spent with the other, for, as already stated, the more time that is spent with another the more chance of unanticipated events that disclose secrets.
The central feature of the stigmatized individual's situation in life can now be stated. It is a question of what is often, if vaguely, called 'acceptance'. Those who have dealings with him fail to accord him the respect and regard which the un-contaminated aspects of his social identity have led them to anticipate extending, and have led him to anticipate receiving; he echoes this denial by finding that some of his own attributes warrant it.
Personal identity, like social identity, divides up the individual's world of others for him. The division is first between the knowing and the unknowing. The knowing are those who have a personal identification of the individual; they need only see him or hear his name to bring this information into play. The unknowing are those for whom the individual constitutes an utter stranger, someone of whom they have begun no personal biography.
A total institution may be defined as a place of residence and work where a large number of like-situated individuals, cut off from the wider society for an appreciable period of time, together lead an enclosed, formally administered round of life. Prisons serve as a clear example, providing we appreciate that what is prison-like about prisons is found in institutions whose members have broken no laws. This volume deals with total institutions in general and one example, mental hospitals, in particular.