"Are your conversations a competition in which “the first person to draw breath is declared the listener"? Not many people are good listeners. Research has found that "75 percent of oral communication is ignored, misunderstood, or quickly forgotten."

There is a huge difference between merely hearing and listening, Bolton notes. The word "listening" is derived from two Anglo Saxon words, hlystan ("hearing") and hlosnian ("waiting in suspense"). The act of listening therefore means more than just something physical, it is a psychological engagement with another person (p. 34).

PREMIUM FEATURE
Advanced Search Filters

Filter search results by source, date, and more with our premium search tools.

A central idea in Adlerian psychology is that individuals are always striving toward a goal. Whereas Freud saw us as driven by what was in our past, Adler had a teleological view — that we are driven by our goals, whether they are conscious or not.

To some extent this area was foreshadowed by pioneering humanistic psychologist Abraham Maslow, who wrote about the self-actualized or fulfilled person, and Carl Rogers, who once noted that he was pessimistic about the world, but optimistic about people.

This work led cognitive therapists such as Aaron Beck, David D. Burns, and Albert Ellis to build treatment around the idea that our thoughts shape our emotions, not the other way around. By changing our thinking, we can alleviate depression or simply have greater control over our behavior.