And that was the second thing that surprised me when I came to work here,” the Manager continued. “How seriously the Boss took the operation of this … - Michael Gerber

The Model Will Be Operated by People with the Lowest Possible Level of Skill

Sarah,” I began softly, “if the Business Development Process were only about Orchestration, I would agree with you — it would be deadly. Absent a higher purpose, all habits are. Because that’s all that Orchestration really is, Sarah: a habit. A way of doing something habitually.

Yes, the simple truth about the greatest businesspeople I have known is that they have a genuine fascination for the truly astonishing impact little things done exactly right can have on the world.