It is not the fault of the baristas working behind the coun… - Howard Schultz

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It is not the fault of the baristas working behind the counter. It is the responsibility of the leadership team to keep our culture alive, growing and thriving.

Howard Schultz

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Richard Branson Seth Godin Keith Ferrazzi A. P. J. Abdul Kalam Steve Jobs

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We also sold books, creating several best sellers and helping to put unknown authors on the map.

When we went to automatic espresso machines, we solved a major problem in terms of speed of service and efficiency. At the same time, we overlooked the fact that we would remove much of the romance and theater that was in play. .

Your station in life does not define you. The promise of America is for all of us.

It is not the fault of the baristas working behind the counter. It is the responsibility of the leadership team to keep our culture alive, growing an… - Howard Schultz

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