I don’t get angry, I don’t want to use harsh words. They are our colleagues and we have to work with them. But they also have to learn to work with us.

STATE model to communicate without provoking anger or defensiveness: 1. Share your facts — Facts are less controversial, more persuasive, and less insulting than conclusions, so lead with them first. 2. Tell your story — Explain the situation from your point of view, taking care to avoid insulting or judging, which makes the other person feel less safe. 3. Ask for others’ paths — Ask for the other person’s side of the situation, what they intended, and what they want. 4. Talk tentatively — Avoid conclusions, judgments, and ultimatums. 5. Encourage testing — Make suggestions, ask for input, and discuss until you reach a productive and mutually satisfactory course of action.

How to handle enemies and those who wrong or offend me.

Don’t for one second assume I will entertain people badmouthing my bosses, so if you have something negative to say about them, don’t bring it in my mentions please. Let’s respect each other. Hands off the Fergusons,” she wrote at one point

Be consistent in your treatment of others. Avoid being a stressful frenemy.

"I think there's a difference between (a) offending people for its own sake, which I don't necessarily want to do, because some people are good and decent and it would be unkind to upset them simply to indulge my own self-importance, and (b) challenging their prejudices, their preconceptions, or their comfortable assumptions. I'm very happy to do that. But we need to be on our guard when people say they're offended. No one actually has the right to go through life without being offended. Some people think they can say "such-and-such offends me" and that will stop the "offensive" words or behaviour and force the "offender" to apologise. I'm very much against that tactic. No one should be able to shut down discussion by making their feelings more important than the search for truth. If such people are offended, they should put up with it."

Stay focused instead of getting offended or off track by others.

Be strong but not rude. Be kind but not weak. Be bold but don’t bully. Be humble but not timid. Be confident but not arrogant.

Watch your words. And everyone else’s.

Men enforce a code of behaviour on each other, when working together. Do your work. Pull your weight. Stay awake and pay attention. Don’t whine or be touchy. Stand up for your friends. Don’t suck up and don’t snitch. Don’t be a slave to stupid rules. Don’t, in the immortal words of Arnold Schwarzenegger, be a girlie man. Don’t be dependent. At all. Ever. Period. The harassment that is part of acceptance on a working crew is a test: are you tough, entertaining, competent and reliable? If not, go away. Simple as that. We don’t need to feel sorry for you. We don’t want to put up with your narcissism, and we don’t want to do your work.

This applies to when people are playing office politics or forming their cliques or working their personal agendas. Of course – sometimes you have to play those games too. But when dealing with people like this, let your first course of action and the fundamental core of how you handle things be very clear and direct: Outwork and outperform every last one of them. While you’re over there watching me and talking about me – I’m working. When you’re gossiping – I’m working. When you’re talking smack – I’m working. When you’re chattering – I’m working. While you continually focus on what everyone else is doing – I’ll focus on what I can do right. And when you finally look around at where you are and where I am – you will realize that you have nothing to talk smack about.

“I don’t care how talented you are: be nice to the people you work with. The person you’re rude to today could be your boss tomorrow”.

As long as I can make them laugh, it doesn’t matter how, I’ll be alright. If I succeed in that, the human beings probably won’t mind it too much if I remain outside their lives. The one thing I must avoid is becoming offensive in their eyes: I shall be nothing, the wind, the sky.

keep your language free of obscenities. Do not dip into the gutter in search of cheap laughs.