Being in the fashion sector is fun because it requires a lot of creativity and being current, but most of all, you must have a sense of attraction. Who you are is who you attract. You have to attract people into your life and into your business and ideas. People need to understand that the greatest growth will always come as a result of finding people ahead of you who can show you the way forward.

I believe more and more that this business is about people. People, people. The idea is to make friends at the retail level, the warehouse level, let people see you exist, can form sentences and have an interest in something other than yourself.

I’ve come to believe that connecting is one of the most important business — and life — skill sets you’ll ever learn. Why? Because, flat out, people do business with people they know and like. Careers — in every imaginable field — work the same

There are people skills that you develop, there's a lot of empathy you build, there’s a lot of putting yourself in other people's shoes. And what you put in is what you receive! There's just so much that you get from working with a group of people intimately, and that's one of my favorite aspects of the job.

My popularity, my happiness and sense of worth depend to no small extent upon my skill in dealing with people.

Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people.

popularity, my happiness and sense of worth depend to no small extent upon my skill in dealing with people.

The ability to sell — to communicate to another human being, be it a customer, employee, boss, spouse, or child — is the base skill of personal success.

A pro looks at the people, because they know business is about people.

I’m a people-person; I use the human capital around me.

What makes people good communicators is, in essence, an ability not to be fazed by the more problematic or offbeat aspects of their own characters. They can contemplate their anger, their sexuality, and their unpopular, awkward, or unfashionable opinions without losing confidence or collapsing into self-disgust. They can speak clearly because they have managed to develop a priceless sense of their own acceptability. They like themselves well enough to believe that they are worthy of, and can win, the goodwill of others if only they have the wherewithal to present themselves with the right degree of patience and imagination.

As children, these good communicators must have been blessed with caregivers who knew how to love their charges without demanding that every last thing about them be agreeable and perfect. Such parents would have been able to live with the idea that their offspring might sometimes — for a while, at least — be odd, violent, angry, mean, peculiar, or sad, and yet still deserve a place within the circle of familial love.

The business of business is relationships; the business of life is human connection.

Relational skills are the most important abilities in leadership.

We will need to become savvy about how to build relationships, how to nurture growing, evolving things. All of us will need better skills in listening, communicating, and facilitating groups, because these are the talents that build strong relationships.