American writer and lecturer (1888-1955)
Dale Harbison Carnegie [originally Carnagey until 1919] (November 24, 1888 – November 1, 1955) was an American writer, lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills. Born in poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People, first published in 1936, a massive bestseller that remains popular today. He also wrote a biography of Abraham Lincoln, entitled Lincoln the Unknown, as well as several other books.
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I consider my ability to arouse enthusiasm among my people,” said Schwab, “the greatest asset I possess, and the way to develop the best that is in a person is by appreciation and encouragement. “There is nothing else that so kills the ambitions of a person as criticisms from superiors. I never criticize anyone. I believe in giving a person incentive to work. So I am anxious to praise but loath to find fault. If I like anything, I am hearty in my approbation and lavish in my praise.
"If your temper is aroused and you tell 'em a thing or two, you will have a fine time unloading your feelings. But what about the other fellow? Will he share your pleasure? Will your belligerent tones, your hostile attitude, make it easy for him to agree with you? "If you come at me with your fists doubled," said Wood row Wilson, "I think I can promise you that mine will double as fast as yours; but if you come to me and say, 'Let us sit down and take counsel together, and, if we differ from one another, understand why it is that we differ from one another, just what the points at issue are,' we will presently find that we are not so far apart after all, that the points on which we differ are few and the points on which we agree are many, and that if we only have the patience and the candor and the desire to get together, we will get together.
"Thomas Edison said in all
seriousness: "There is no expedient to which a man will not resort to avoid the labour of
thinking"-if we bother with facts at all, we hunt like bird dogs after the facts that
bolster up what we already think-and ignore all the others! We want only the facts that
justify our acts-the facts that fit in conveniently with our wishful thinking and justify
our preconceived prejudices!
As Andre Maurois put it: "Everything that is in agreement with our personal desires
seems true. Everything that is not puts us into a rage."
Is it any wonder, then, that we find it so hard to get at the answers to our problems?
Wouldn't we have the same trouble trying to solve a second-grade arithmetic problem, if
we went ahead on the assumption that two plus two equals five? Yet there are a lot of
people in this world who make life a hell for themselves and others by insisting that two
plus two equals five-or maybe five hundred!"