Patrick Lencioni Quotes

The most important part of the development process, and the part that is so often missing, is the leader's commitment to constantly "reminding" an employee if she is not yet doing what is needed. Without this, improvement will not occur.

No matter how many times executives preach about the "e" word in their speeches, there is no way that their employees can be empowered to fully execute their responsibilities if they don't receive clear and consistent messages about what is important from their leaders across the organization. There is probably no greater frustration for employees than having to constantly navigate the politics and confusion caused by leaders who are misaligned. That's because just a little daylight between members of a leadership team becomes blinding and overwhelming to employees one or two levels below.

Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.

I don't think anyone ever gets completely used to conflict. If it's not a little uncomfortable, then it's not real. The key is to keep doing it anyway

In consulting, entering the danger comes into play in those moments when you're in a meeting and someone says something that is either strange or politically sensitive, and you know that the level of anxiety and discomfort in the room is high. What you're tempted to do is just be quiet and let the moment pass, but what great consultants do, at least according to Lighthouse, is walk right into the middle of the situation and call it out.

there is no such thing as too much communication.

Leaders who can identify, hire, and cultivate employees who are humble, hungry, and smart will have a serious advantage over those who cannot.

It's as simple as this. When people don't unload their opinions and feel like they've been listened to, they won't really get on board.

ALWAYS CONSULT INSTEAD OF SELL

It is no great surprise, then, that humility is the single greatest and most indispensable attribute of being a team player.

Great team players lack excessive ego or concerns about status. They are quick to point out the contributions of others and slow to seek attention for their own. They share credit, emphasize team over self, and define success collectively rather than individually. It is no great surprise, then, that humility is the single greatest and most indispensable attribute of being a team player.

most of a leadership team's objectives should be collective ones.

Avoiding the issues that merit debate and disagreement not only makes the meeting boring, it guarantees that the issues won't be resolved. And this is a recipe for frustration. Ironically, that frustration often manifests itself later in the form of unproductive personal conflict, or politics.

Most organizations I've worked with have too many top priorities to achieve the level of focus they need to succeed.

Second, there is no substitute for discipline. No amount of intellectual prowess or personal charisma can make up for an inability to identify a few simple things and stick to them over time.