Susan Cain Quotes

This book is about the melancholic direction, which I call the “bittersweet”: a tendency to states of longing, poignancy, and sorrow; an acute awareness of passing time; and a curiously piercing joy at the beauty of the world. The bittersweet is also about the recognition that light and dark, birth and death — bitter and sweet — are forever paired. “Days of honey, days of onion,” as an Arabic proverb puts it.

It can be hard for extroverts to understand how badly introverts need to recharge at the end of a busy day. We all empathize with a sleep-deprived mate who comes home from work too tired to talk, but it’s harder to grasp that social overstimulation can be just as exhausting.

Use your natural powers — of persistence, concentration, insight, and sensitivity — to do work you love and work that matters. Solve problems, make art, think deeply.

Do you really believe in what you said or wrote – in the thing that’s bringing criticism? And if I do believe it, I can withstand anything.

...the simple act of being interrupted is one of the biggest barriers to productivity...What looks like multitasking is really switching back and forth between multiple tasks, which reduces productivity and increases mistakes by up to 50 percent.

I’ve concluded that bittersweetness is not, as we tend to think, just a momentary feeling or event. It’s also a quiet force, a way of being, a storied tradition — as dramatically overlooked as it is brimming with human potential. It’s an authentic and elevating response to the problem of being alive in a deeply flawed yet stubbornly beautiful world. Most of all, bittersweetness shows us how to respond to pain: by acknowledging it, and attempting to turn it into art, the way the musicians do, or healing, or innovation, or anything else that nourishes the soul. If we don’t transform our sorrows and longings, we can end up inflicting them on others via abuse, domination, neglect. But if we realize that all humans know — or will know — loss and suffering, we can turn toward each other.[*2]

It’s an authentic and elevating response to the problem of being alive in a deeply flawed yet stubbornly beautiful world.

Introverts feel “just right” with less stimulation, as when they sip wine with a close friend, solve a crossword puzzle, or read a book. Extroverts enjoy the extra bang that comes from activities like meeting new people, skiing slippery slopes, and cranking up the stereo.

In other words, introverts are capable of acting like extroverts for the sake of work they consider important, people they love, or anything they value highly.

Who could be happy in a world of podiums and microphones?

By the time I was old enough to figure out that I was simply introverted, it was a part of my being, the assumption that there is something inherently wrong with me. I wish I could find that little vestige of doubt and remove it.

If you’re a manager, remember that one third to one half of your workforce is probably introverted, whether they appear that way or not. Think twice about how you design your organization’s office space. Don’t expect introverts to get jazzed up about open office plans or, for that matter, lunchtime birthday parties or team-building retreats. Make the most of introverts’ strengths — these are the people who can help you think deeply, strategize, solve complex problems, and spot canaries in your coal mine. Also, remember the dangers of the New Groupthink. If it’s creativity you’re after, ask your employees to solve problems alone before sharing their ideas. If you want the wisdom of the crowd, gather it electronically, or in writing, and make sure people can’t see each other’s ideas until everyone’s had a chance to contribute. Face-to-face contact is important because it builds trust, but group dynamics contain unavoidable impediments to creative thinking. Arrange for people to interact one-on-one and in small, casual groups. Don’t mistake assertiveness or eloquence for good ideas. If you have a proactive work force (and I hope you do), remember that they may perform better under an introverted leader than under an extroverted or charismatic one.

Gandhi himself ultimately rejected the phrase “passive resistance,” which he associated with weakness, preferring satyagraha, the term he coined to mean “firmness in pursuit of truth.

Whoever you are, bear in mind that appearance is not reality. Some people are like extroverts, but the effort costs them in energy, authenticity, and even physical health. Others seem aloof or self-contained, but their inner landscapes are rich and full of drama.

"Respect for individual human personality has with us reached its lowest point," observed one intellectual in 1921, "and it is delightfully ironical that no nation is so constantly talking about personality as we are. We actually have schools for 'self-expression' and 'self-development,' although we seem usually to mean the expression and development of a successful real estate agent."