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...workplace dynamics are no less complicated or unexpectedly intense than family relations, with only the added difficulty that whereas families are at least well-recognised and sanctioned loci for hysteria reminiscent of scenes from Medea, office life typically proceeds behind a mask of shallow cheerfulness, leaving workers grievously unprepared to handle the fury and sadness continually aroused by their colleagues.

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Work hasn’t changed. Workplaces still act like everyone has a wife at home. Everyone should be the ideal worker and not have to leave to take care of a sick kid. If one family struggles to balance it all, it’s a personal problem. All these families with the same problem? That’s a social issue.

How often have you heard someone say “It’s crazy at work”? Maybe you’ve even said it yourself. For many, “It’s crazy at work” has become their normal. But why so crazy? There are two primary reasons: (1) The workday is being sliced into tiny, fleeting work moments by an onslaught of physical and virtual distractions. And (2) an unhealthy obsession with growth at any cost sets towering, unrealistic expectations that stress people out.

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[I] followed him past all the smiling secretaries, the cheery bottle-washer pushing a cartload of glassware, the unresponsive Xerox repairman, the hale-and-hearty fellow executives, blah blah blah. Being in an office just makes my skin crawl. All that good cheer. All that fine wool, the processed air, the mediocre coffee, fluorescent tubes, lipstick, new-carpet smell, the same fucking xeroxed cartoons tacked on the walls. I wanted to shout: one Far Side on the door does not an interesting person make.

Much as is observed in actual natural settings, in the informal process workplace, dominance hierarchies emerge. If you’re brash and disagreeable, or are a favorite of the boss, you can, like the strongest lion in the pride, avoid work you don’t like by staring down those who try to pass it off to you, ignoring their messages, or claiming overload. On the other hand, if you’re more reasonable and agreeable, you’ll end up overloaded with more work than makes sense for one person to handle. These setups are both demoralizing and a staggeringly inefficient deployment of attention capital. But without a countervailing force, these hierarchies are often unavoidable.

If a young mother has a job as a secretary in a company trying to cut expenses, where they start giving her the work of two secretaries and making extra demands on her, she will do all she can to please her employers. In fact, they are causing her to worry, hurry to work and rush home late to her expectant family. Thus, pressure and demands in a business setting lead to anxiety and tension at home. This is what begins to happen in our civilization when we put profit before people, and getting work done before the feelings of those we work with.

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The travails of being an employee include not only uncertainty about the duration of one's employment, but also the humiliation of many working practices and dynamics. With most businesses shaped like pyramids, in which a wide base of employees gives way to a narrow tip of managers, the question of who will be rewarded - and who left behind - typically develops into one of the most oppressive of the workplace, and one which, like all anxieties, feeds off uncertainty. Because achievement in most fields is difficult to monitor reliably, the path to promotion or its oppositie can acquire an apparently haphazard connection to results. The succesful alpinist of organizational pyramids may not be the best at their jobs, but those who have best mastered a range of dark political arts in which civilized life does not usually offer instruction.

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The family dynamics are complex; and as often happens in our own lives, how we view the people close to us, even when they are fictional characters, depends on where we stand in the world at that time.

When you analyse it carefully, it is about a family’s ability to stay together and have time together. We all know, with our fractured lives in this place, how difficult it becomes when we as human beings cannot spend time with one another. However, the problem is that these industrial relations laws now set that disease in place right across the nation in every workplace, in every part of the country. What I fear most of all is the ultimate impact of this on the fabric of Australian family life.

Even in harmonious families there is this double life: the group life, which is the one we can observe in our neighbour's household, and, underneath, another — secret and passionate and intense — which is the real life that stamps the faces and gives character to the voices of our friends. Always in his mind each member of these social units is escaping, running away, trying to break the net which circumstances and his own affections have woven about him.

One realizes that even in harmonious families there is this double life: the group life, which is the one we can observe in our neighbour’s household, and, underneath, another – secret and passionate and intense – which is the real life that stamps the faces and gives character to the voices of our friends. Always in his mind each member of these social units is escaping, running away, trying to break the net which circumstances and his own affections have woven about him. One realizes that human relationships are the tragic necessity of human life; that they can never be wholly satisfactory, that every ego is half the time greedily seeking them, and half the time pulling away from them. In those simple relationships of loving husband and wife, affectionate sisters, children and grandmother, there are innumerable shades of sweetness and anguish which make up the pattern of our lives day by day . . .

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