productive and happy as possible. “And if I only indulge my preferences, I will never be able to replace myself with anyone other than another owner,… - Michael Gerber

But before you can determine what that role will be, you must ask yourself

system is a set of things, actions, ideas, and information that interact with each other, and in so doing, alter other systems.

Now, from the outside in, I can understand why you might be critical of McDonald’s. You might say that people shouldn’t eat meat. You might say that the hamburgers could be fatter, or less fatty, or this or that. But what you couldn’t say — what you could never say — is that McDonald’s doesn’t keep its promise. Because it does. Better than just about any business in the world, McDonald’s, the love of Ray Kroc’s life, still keeps its promise, long after Ray Kroc has gone. It delivers exactly what we have come to expect of it every single time.