When things go well, the reasons to stay at a company are many: Your career path is wide open because as the company grows lots of interesting jobs naturally open up. Your friends and family think you are a genius for choosing to work at the “it” company before anyone else knew it was “it.” Your résumé gets stronger by working at a blue-chip company in its heyday. Oh, and you are getting rich. When things go poorly, all those reasons become reasons to leave. In fact, the only thing that keeps an employee at a company when things go horribly wrong — other than needing a job — is that she likes her job.
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After putting economics aside, I found that there were two primary reasons why people quit: They hated their manager; generally the employees were appalled by the lack of guidance, career development, and feedback they were receiving. They weren’t learning anything: The company wasn’t investing resources in helping employees develop new skills.
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Not only has it played out, it's gone from push to pull. So it used to be the employees pushing employees to learn. Now the Pew's latest survey on why people leave organisations, of course number one is compensation; people jump for more dollars, but that doesn't sustain. But with a net score that was the same, it was learning opportunities, because people realise, "If I'm not learning, I'm not going to be earning in the future". And so they know that's what makes them valuable in the future, and so that's becoming a real pull with employees.
The first thing you do is don't let the jobs leave. The companies are leaving. I could name, I mean, there are thousands of them. They're leaving, and they're leaving in bigger numbers than ever. And what you do is you say, fine, you want to go to Mexico or some other country, good luck. We wish you a lot of luck. But if you think you're going to make your air conditioners or your cars or your cookies or whatever you make and bring them into our country without a tax, you're wrong. And once you say you're going to have to tax them coming in, and our politicians never do this, because they have special interests and the special interests want those companies to leave, because in many cases, they own the companies. So what I'm saying is, we can stop them from leaving. We have to stop them from leaving. And that's a big, big factor.
The more satisfied a person is with her position, the less likely she is to leave.3 So the irony — and, to me, the tragedy — is that women wind up leaving the workforce precisely because of things they did to stay in the workforce. With the best of intentions, they end up in a job that is less fulfilling and less engaging. When they finally have a child, the choice — for those who have one — is between becoming a stay-at-home mother or returning to a less-than-appealing professional situation.
In bad companies, when the economics disappear, so do the employees. In technology companies, when the employees disappear, the spiral begins: The company declines in value, the best employees leave, the company declines in value, the best employees leave. Spirals are extremely difficult to reverse.
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As someone who has held hundreds of town meetings throughout the country, I have learned about another ugly and destructive aspect of our current health care system. Many workers stay at the job they have not because they like them, not because they are happy in their work, but because they have to stay in order to maintain decent health care coverage for their families. This reality has a significant impact upon our economy. How many great entrepreneurs, innovative businesspeople, and artists are unable to go out on their own because they will lose the health insurance they need? How many people become embittered, frustrated, and hateful because they are trapped in jobs they want to leave? Americans should not be chained to a job because of health insurance.
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