Porque, num negócio deste tipo, o que os clientes compram n… - Michael Gerber

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Porque, num negócio deste tipo, o que os clientes compram não é a capacidade que o teu negócio tem de lhes dar algo, mas antes a tua capacidade de lhes dares o que eles querem. É isso que não está certo.

Michael Gerber

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About Michael Gerber

Michael E. Gerber (born June 20, 1936), American small business guru and author,

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Native Name: Michael E. Gerber

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Additional quotes by Michael Gerber

great businesses are not built by extraordinary people but by ordinary people doing extraordinary things.

Hi, have you been in here before?” The customer will respond with either a “yes” or a “no.” In either case, you are then free to pursue the conversation.

The question you need to keep asking yourself is: How can I give my customer the results he wants systematically rather than personally? Put

Porque, num negócio deste tipo, o que os clientes compram não é a capacidade que o teu negócio tem de lhes dar algo, mas antes a tua capacidade de lh… - Michael Gerber

About Michael Gerber

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Additional quotes by Michael Gerber