Consider the results of a study conducted at Northwestern University. Researchers gave online participants information about a pair of sofas we’ll ca… - Robert B. Cialdini

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Consider the results of a study conducted at Northwestern University. Researchers gave online participants information about a pair of sofas we’ll call the Dream and the Titan. The two, manufactured by different furniture companies, were comparable in all respects except for their cushions. The Dream’s cushions were softer and more comfortable than the Titan’s but less durable.

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Alternative Names: Robert Cialdini Robert Beno Cialdini
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Do you consider yourself a helpful person?” Following brief reflection, nearly everyone answered yes. In that privileged moment — after subjects had confirmed privately and affirmed publicly their helpful natures — the researchers pounced, requesting help with their survey. Now 77.3 percent volunteered.

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When our freedom to have something is limited, the item becomes less available, and we experience an increased desire for it. However, we rarely recognize that psychological reactance has caused us to want the item more; all we know is that we want it. Still, we need to make sense of our desire for the item, so we begin to assign it positive qualities to justify the desire.

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