there was a human interest segment about a street sweeper on the evening news. I think he worked in Philadelphia. He was a black gentleman and swept streets the old-fashioned way, with one of those wide, stiff bristle brooms and a wheeled garbage can. He had a wife and several children and lived in a modest home. It was a loving family, and he had high ambitions for his children. He enjoyed his job very much and felt he was providing a worthwhile service to his community. He had only one professional ambition in life and that was to get promoted to drive one of those mechanized street sweepers with big round brushes. He finally achieved his ambition and was promoted to driving a street sweeping machine. His wife and children were proud of him. The television piece closed with him driving down the street; a huge smile was on his face. He knew who he was and what he was. I run that video piece through my mind every few months as a reality check. Here is a man happy in his work, providing an essential service for his community, providing for his family, who love and respect him. Have I been more successful in what is truly important in life than he has been? No, we have both been fortunate. He has touched all the important bases in the game of life. When we are ultimately judged, despite my titles and medals, he may have a few points on me, and on a lot of others I know.

A dream doesn't become reality through magic; it takes sweat, determination and hard work.-Colin Powell

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ON BUSY BASTARDS: A busy bastard can’t stop finding things to do. He never rests and as a result, his staff never rests. He’s always making work that expands to fill whatever time is available. The point I make in my book is: Be busy, work hard, but don’t become so busy that you cut out other things in life, like family and recreation and hobbies. And never be so busy that you’re not giving your staff and your followers enough time to do the same thing.

Even in the grimmest of enterprises there are tension breakers. At one point, the tabloid National Enquirer ran a story headlined “Bush and Saddam Are Cousins” and offered genealogical “proof” that not only was George Bush related to the queen of England, but “Hussein and President Bush share a common ancestry dating back at least to the crusades.” This news prompted the President to circulate a memo to the national security team that said, “No decisions I make will be affected by my relationship with Saddam Hussein. The Queen and I would have it no other way.

It is the human gesture that counts. Yes, medals, stock options, promotions, bonuses, and pay raises are fine. But to really reach people, you need to touch them. A kind word, a pat on the back, a "well done," provided one-on-one and not by mob email is the way you share credit. It is the way you appeal to the dreams, inspirations, anxieties, and fears of your followers. They want to be the best they can be; a good leader lets them know it when they are.

During my career I’ve worked with intelligence agencies and experts of every kind, from a young lieutenant, battalion-level intelligence officer to all sixteen branches of the U.S. intelligence community. With rare exceptions, intelligence analysts do all they can to give you the information and facts you need to understand the enemy and the situation and come up with the best decision.

Once in Korea, we got word that the admiral commanding Pacific forces would be visiting our post and would walk through my battalion area. I was delighted. We lived in ancient, disgusting Quonset huts; we couldn’t get parts for the stoves or paint for the outside. Because we were short of paint, I was told to paint the front but not the back of the mess hall the admiral would walk by. He walked by and saw the fresh paint. It was so fresh compared to everything else he saw that he wasn’t fooled. We should have sat down and told him our problems and not forced him to be a detective.

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Verified facts don't always come pure, but with qualifiers. My warning radar always goes on alert when qualifiers are attached to facts. Qualifiers like: My best judgement... I think... As best I can tell... Usually reliable sources say... For the most part... We've been told... and the like. I don't dismiss facts so qualified; but I'm cautious about taking them to the bank.

Leadership is all about people. It is not about organizations. It is not about plans. It is not about strategies. It is all about people — motivating people to get the job done. You have to be people centered.

Colin Powell

A dream doesn't become reality through magic; it takes sweat, determination and hard work.

Whenever I'm faced with a difficult choice, my approach has always been to make an estimate of the situation- a familiar military process. What's the situation? What's the mission? What are the different courses of action? Which looks most likely to succeed? Now, follow your informed instinct, decide, and execute forcefully; throw the mass of your forces and energy behind the choice. Then take a deep breath and hope it works, remembering that "hope is a bad supper, but makes a good breakfast."

No matter how significant or life-changing your greatest hit or miss might be, neither even begins to define who you are. Each of us is a product of all our experiences and all our interactions with other people. To cite calculus, we are the area under the curve.