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Good business leaders ask themselves where they spend their time," she says. "But the best of the best ask, where do I spend my energy? Athletes are great at this, so they have energy in the moments that matter the most. But too many business leaders run their lives by the calendar. Managing our energy might be more important than managing our time.

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Leaders need to be intentional about getting in the heads and hearts of the people we serve and those we lead," she says. "We need to behave in a way that demonstrates the relationship really matters. When we anticipate the gaps in the relationships that matter most to us, we can do amazing things. It's a powerful way to lead, sell, and grow.

Those who get a little complacent and rely solely on their talent lose their jobs,” she continues. “I’ve seen that model repeated with athletes, coaches, newscasters, and others. Drive is a mindset successful athletes embrace every day.”

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We all have those times of self-doubt, but in those very moments we have an opportunity to change our mindset into clarity and be bold," Fletcher continued, adding that such moments need not be as momentous as her exchange with the Braves manager. "It's not always about achievement. It's about who we become along the way. Complacency is the enemy of boldness. We don't have to accept it when our power is being dismissed.