Looking at the other person’s point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.

It took me years and cost me countless thousands of dollars in lost business before I finally learned that it doesn’t pay to argue, that it is much more profitable and much more interesting to look at things from the other person’s viewpoint and try to get that person saying ‘yes, yes.

was proud of them because he himself had painted them. The order for the seats amounted to $90,000. Who do you suppose got the order — James Adamson or one of his competitors? From the time of this story until Mr. Eastman’s death,

The farmers who were hiring Lincoln complained that he was lazy, “awful lazy.” He admitted it. “My father taught me to work,” he said, “but he never taught me to love it.

Now, if we stop thinking about ourselves for a while and begin to think of the other person’s good points, we won’t have to resort to flattery so cheap and false that it can be spotted almost before it is out of the mouth.

certain we are that it is justified. When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.

Salutation to the Dawn Look to this day! For it is life, the very life of life. In its brief course Lie all the verities and realities of your existence: The bliss of growth The glory of action The splendor of beauty, For yesterday is but a dream And tomorrow is only a vision, But today well lived makes every yesterday a dream of happiness And every tomorrow a vision of hope.

"Many people begin their criticism with sincere praise followed by the word "but", which signals that the criticism is about to begin. This may make the listener questions the sincerity of the praise. Use "and" instead, and provide constructive advice rather than criticism. this is possibly the most effective ways to address an issue in written form without seeming false in your praise."

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