Michael Gerber Quotes

You must be able to forecast the Flow. You must have a Flow Plan that helps you gain a clear vision of what’s out there next month and the month after that.

It was as though the hotel was more than just a hotel to him. “It was like the hotel was an expression of who he was, a symbol of what he believed in.

In art, it thrives in the rarefied arena of the avant-garde. In business, The Entrepreneur is the innovator, the grand strategist, the creator of new methods

Every day at IBM was a day devoted to business development, not doing business.

I want you to improve your ability to improve your company by leading the process of improvement, not by improving a process in your company by yourself. The improvement of your company will be a function of your enhanced ability to improve your company, which is the skill of innovation.

What was important was how seriously I took to playing the game he had created here.

Em resultado disso, muitos dos negócios acabam no caos: impossíveis de gerir, imprevisíveis e pouco compensadores. Vejam os números.

Anthony Greenbank, who said in The Book of Survival, “To live through an impossible situation, you don’t need the reflexes of a Grand Prix driver, the muscles of a Hercules, the mind of an Einstein. You simply need to know what to do.

How can I create a business whose results are systems-dependent rather than people-dependent? Systems-dependent rather than expert-dependent. How can I create an expert system rather than hire one?

And we do that by making sure they understand the idea behind the work they’re being asked to do.

Escala. ¿Y qué pasa con la escala de la empresa? ¿Se ha construido para la gente o para intimidarla? ¿Nos quita el aliento o nos hace reír? ¿Dice «Nos lo vamos a pasar en grande», como Disneylandia, que se extiende hasta donde alcanza la vista, o nos encierra y consigue que sólo pensemos en escapar? ¿Tiene la escala de una catedral gótica o de un tren en miniatura? Las iglesias góticas no se construyeron pensando en la comodidad, y los trenes en miniatura no transmiten potencia.

Your Income Statement tells you (1) how much money you’re spending and where; and(2) how much money you’re receiving and from where. Flow gives you the same information as the Income Statement, plus it tells you when you’re spending and receiving money — that is, Flow is an Income Statement moving through time.

Your Business Development Program is the vehicle through which you can create your Franchise Prototype. The Program is composed of seven distinct steps: 1. Your Primary Aim 2. Your Strategic Objective 3. Your Organizational Strategy 4. Your Management Strategy 5. Your People Strategy 6. Your Marketing Strategy 7. Your Systems Strategy

It’s a model of a business that fulfills the perceived needs of a specific segment of customers in an innovative way.

In short, you would see how The Entrepreneur in you dreams and schemes, The Manager in you is constantly attempting to keep things as they are, and The Technician in you drives the other two crazy. You would see that it not only matters that your personalities are not in a balanced relationship with each other but that your life depends on gaining that balance. That until you do, it’s a war! And it’s a war no one can win.